As far as needlecraft stores online go, Sew and So are one of the biggest ones who have been in the business since 1998. They offer their customers a vast variety of cross stitch kits as well as many accessories, like materials and other things like charts and books but you can be sure that everything they offer is available at an affordable price and you can use a Sew and So discount code on all of their items.
They have more than 50,000 items in stock, so you know that they have everything that you could possibly need when it comes to crafting with needles and stitching. Having such a large range of items always readily available in their stock also means that they can have orders sent out quickly with minimal delays.
Customer Satisfaction
Sew and So are dedicated to ensuring that their customers are provided with the best possible service, which is why offers like a Sew and So voucher code are available. They want to be able to live up to the expectations that they have set for themselves, which is quite a difficult task to complete when they have such an enormous variety of special deals and items available in their stock at all times.
The prices that they offer their products for are always affordable and their members of staff know what they are talking about when it comes to sewing. They would not have been hired if the company felt as though they were not going to be qualified enough to deal with the types of questions and needs that customers were going to have.
A Sew and So promo code can be used on all items as they want their customers to leave after purchasing their items to feel as though they have had a good and fulfilling shopping experience. The company have made a promise to every one of their customers to guarantee them that the products they purchase will always be of a high standard and the customer service that comes with the whole process will also be the same.
Returns Options
As we have just mentioned, ensuring that their customer satisfaction is made a priority is extremely important to Sew and So, they want you to be 100% happy with the items that you have purchased. If you find that you are not completely satisfied with what you have purchased, you can simply return your item, however, this has to have been done within 30 days after you had received the product.
When returning items, you can either send them back for a full refund or an exchange for another product. Although, there are a few specific requirements that you must follow in order to have your items accepted for a return but a Sew and So promotional code won't affect your returns ability.
The condition of the products must be good, ideally they should be sent back in the same condition that they were delivered to you in which means that it cannot have been used and the packaging that it is in must not have been tampered with.
Returning your products back to the company is a relatively easy process. You must first get in contact with them to let them know that you want to send an item back to them and once they have approved it, you must make sure that the product is packed in a way that protects it to keep it in a good condition.
If the products arrive to the company and the condition is not what they had described it should be, it is likely that they will refuse to give you a full refund and instead they pay partially refund your account. Whatever the case may be, you will always be notified of what is happening. If a Sew and So code had been used, the partial refund would be given off the discounted price.
Delivery Services
At Sew and So, they have worked hard to develop a delivery system that ensures you are provided with the best delivery options at prices that vary according to what you are ordering. The price that you have to pay to have items delivered to your address depends on how heavy the items are.
Sometimes, you may just be in need for a little bit of thread and with these smaller orders, you are likely to just be charged £1, and most of the time, they send the items to you within one working day.
Ideally, placing your orders before 1pm between the days of Monday and Friday will make it more likely that your items will be delivered to you the next working day as they try to have all products dispatched before 1pm. Therefore, any orders that are placed after 1pm will be dispatched the following working day.
Things like a Sew and So discount code do not work on delivery prices, they only lower prices of the items on offer.
As an alternative to Sew and So, you can try Cotton Traders & Mybag online stores.
