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Manufacturing products in bulk is something that most big furniture companies do but Made.com only go into production once they have a bundle of orders which they count up every 7 days. This means that the company is much more cost-efficient which is great for customers as it means they aren’t charged as much for their items.
One of the main reasons as to why they are able to have such individual products is due to the fat that they work with people who are very talented in designing products which means customers are left with some high quality options to choose from. They also give their customers the option of entering a Made.com voucher code if they have one, so they are ensuring that people get the best quality products at fair prices.
This company also has a number of entrepreneurs and investors who are helping the business by funding them and giving them the opportunity to expand as a company.
Redeeming a Made.com Voucher Code
If you happen to have some sort of redeemable code, such as a Made.com discount code 15% off, there is a section for you to apply it at the checkout. As long as you have a valid Made.com voucher, you will be able to receive a certain percentage off from your item or you may have been given some sort of gift voucher which also works in the exact same way.
Made.com charge customers for delivery per item that they have brought however the highest amount of money that you would ever have to pay for delivery is £39.95 and they have set a limit on how much to charge. Typically, your orders’ delivery prices are based on the weight and size of your product.
Smaller products that cost under £50 cost £3.95 to deliver should be with you within a day of being dispatched usually between the times of 9am and 5pm and if you missed the delivery as you were not in, they will drop it off at the local post office for you to pick up whenever you can.
Small products that cost more than £50 will cost you £5.95 for delivery and if you are not going to be in on a certain day to receive the item, you can specify that the delivery people can leave it with a neighbour or, again, send it to the post office for you to pick up at your convenience.
For some of the more medium sized products, your delivery charges will be £14.95.
Small furniture items like desks and armchairs total £29.95 for delivery charges and for the heavier furniture items like beds and sofas, the delivery cost is £39.95. When it comes to unpacking your products, it is your decision as to whether or not you want the delivery workers to unwrap it for you so you just need to let them know.
They do not tend to do deliveries on the weekend however some courier services do so if you can order through them then a Made.com item can be at your door on a Saturday or Sunday.
Once you have ordered a product and you are in the UK, you can cancel it as long as it hasn’t already been dispatched to you. Let them know that you have changed your mind about a certain product and Made.com will make sure that you order gets cancelled and you will receive a full refund.
If your order has already been sent out and is on its way to you, a cancellation can only be made once the item has been delivered in which case it would become more of a return policy and you will be refunded in full. See the next section to learn more about Made.com’s returns policies.
Made.com Returns and Damages
If for whatever reason you do not like your product when it arrives to you, you can return it as long as it is within the 14 days of your initial purchase. You will receive a full refund that also covers the cost of the delivery of the original purchase but only if you used the standard delivery option, all you need to do is get in contact with Made.com and let them know that you wish to return your item.
However you do have to pay for the delivery costs when returning your product back to them but you have the option of arranging the company to collect the item from your address and you would also need to cover the delivery costs if you chose this option.
In the rare case that the wrong item has been sent to you, they want customers to let them know about the situation as soon as possible. Or in other cases if your item arrives to you damaged in one way or another and you are not pleased with it, you must notify them and send them pictures of the damaged goods.
They have a team of highly motivated staff who will evaluate your complaint to see whether or not it is valid, if it is, they will take the best course of action by either arranging a repair, letting you know that they will collect the product from you or they will order a replacement product for you. If returning the item is the conclusion that you have come to, you will receive a full refund.
As far as refunds are concerned, the amount of time in which you can expect to be paid back varies quite a bit depending on your payment method. The quickest time in which you will receive a refund is 3 days and the longest duration of time that you would have to wait may be 30 days in total.
Don't forget to use Made.com discount code and save money while purchasing furniture.
As an alternative to Made.com, you can try Bensons for Beds - A company offers wide variety of metal bedsteads, wooden bedsteads, leather bedsteads, children’s bed etc.