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About Simply Swim
Simply Swim is an established UK company that focuses on being the best. Part of the Simply group, which has been retailing online since 1966, their sister shops include Simply Scuba, Simply Piste and Simply Sweat(!). While at the forefront of online retailers, the Simply group is not faceless, and you are welcome to visit their physical shop in Kent where you can try any of their items or seek advice from their professional staff.
Back online, Simply Swim also provides excellent advice on caring for your swimwear and equipment and offers news and advice on swimming, including how not to injure yourself while swimming and how to handle swimming pool lane rage!
Simply Swim vouchers and discounts
Don’t just swim smart—buy smart and use a Simply Swim discount code. Simply Swim is known to thank customers who sign up for their email newsletters by offering Simply Swim discount code, new deals, free delivery as well as discounted delivery. Signing up for their newsletter is easy—just go to the bottom of the page, click on ‘Connect with us’ and put your email address in the signup box.
They also have gift vouchers you can easily purchase when you aren’t sure what to buy your swimmer friends or family, and you won’t want to miss their fantastic sales.
Why Simply Swim?
Great customer service
Simply Swim wants you to be happy with their products and service. They offer:
- easy online shopping
- no charge until your order has been despatched
- easy returns
- a special Customer Service team
- real people you can talk to, or email if you prefer
Know what you are getting
When online shopping, it can be really difficult to know exactly what the product looks like. Simply Swim has product videos that you can watch to take the mystery out of your purchase. This is great for swimming, as you can really see the products in action.
UK specification products
All of Simply Swim’s stock meets all the UK and European requirements and has all UK specifications and features. This ensures that your Simply Swim products will function as intended and deliver as expected.
Shop on your mobile
Simply Swim goes where you go! You can use their dedicated smartphone website to shop—and use your discounts—wherever you are. If you are an iPhone or Android user (or both), download their dedicated apps, or use any smartphone to connect to their mobile site.
Get great products and more
The Simply Swim website has a range of information in addition to the thorough descriptions and visuals of the products they sell. There is excellent information including safety advice, health tips and hints and tips for getting the most out of swimming.
How to use Simply Swim discount codes
To use any Simply Swim code (discount, free, gift voucher or promotional code), all you need to do is enter the code in the voucher code box that is in your shopping basket and click on the “Apply Voucher” button. You can even use more than one code for an order if you have more than one gift voucher.
If you happen to have any problems entering your discount, free delivery or gift codes, you can call Customer Service on 0844 567 7070.
Simply Swim offers simple, economical delivery. Any order over £25 including VAT is free to UK Mainland addresses—you can’t get any more economical than that! Your item will arrive 2-4 days after it is despatched. If your order is less than £25 including VAT, the delivery charge is £3.50.
If you want your order to arrive like you swim—fast—you can pay £5.00 for next working day delivery, available if you place3 your order before 3pm Monday – Friday and all your items are in stock. Next working day delivery is unfortunately not available to some locations, including Belfast, Northern Ireland and some areas of the Scottish Highlands.
Simply return an item
Any Simply Swim item can be returned within 30 days from the date of despatch for a full refund (minus postage). When you receive your order, the information tells you the latest return date so you know for sure when you need to act. Return items must have all packaging and labels attached, and must be unused and in new condition. Simply Swim will try to process your refund as soon as they receive the items, but please allow 14 days (possibly longer during busy times) to receive your refund.
All returns must be accompanied by a completed rear section of your delivery note, where you can indicate if you want an exchange or refund.
Return by Post
Simply post the items with your delivery note to:
The Simply Group
5 Jubilee Way
You are strongly advised to ask for a ‘proof of posting’ certificate when you post your return—in the unlikely event the return gets lost, your proof of posting certificate is needed for a refund.
Return to the store
You are welcome to return your items (along with the delivery note) in person at the Simply Group Store in Faversham, Kent, and the staff will help you to exchange or refund your item(s). The address is above and the store is open 7 days.
Return by Collect+
To simplify the returns process even more and to make it less costly, just take your parcel to any Collect+ shop during open hours (early until late every day). The cost is only £4.60 a parcel. Remember to use Simply Swim discount code and save money while purchasing.
As an alternative to Simply Swim, You can try Wiggle for swimming, running and triathlon gear etc.