Merlin Cycles was established in 1993 by John Moss, making it one of the longest-running online cycling shops in the UK. It was initially a mail order company run from the back bedroom of his house, then a few month later, a small shop was opened. In 1998, a bigger shop was opened, and the business really took off. It was from here that Merlin Cycles began to designing their own mountain bikes, and in recent years has also been focusing on road bikes.
Currently the Merlin Cycles bike shop is located near Chorley, which is also the location of the company warehouses and offices.
Save even more money with discounts and vouchers!
Although Merlin Cycles offers very competitive prices on all of its products, as well as a free next day delivery service, it is still pretty likely that you will be able to save even more money using a Merlin Cycles discount code or Merlin Cycles voucher code. Some of these codes can be found on the company website, such as delivery deals and sales throughout the year. Some can also be found elsewhere online, so it is worth checking regularly to see what deals are available.
If you sign up to the company newsletter, you will be sent the latest deals and discounts straight to your inbox, so you will never have to miss out on saving money.
Some of the Merlin Cycles discount codes that you should expect to find are:
Up to 40% off
Special offers and discounts with newsletter sign ups
Free delivery
Free delivery on orders over £10
Special offers for Twitter follows
Up to 40% off selected bike accessories
Special offers with Facebook likes
Up to 50% off wheels
Up to 80% off road bike components
10% off orders that are over £100
5% off all orders
10% off all order
If you are a user of social media, this can also help to save you money. Merlin cycles regularly update their Twitter and Facebook pages with exclusive deals and discounts, so it is worth checking back every week to see if anything has been added.
How to save money
When you find a Merlin Cycles discount code that you want to use, it is very easy to apply it to your purchase and start to save money.
Choose the voucher that you would like to use.
Visit the Merlin Cycles website and choose the product that you wish to purchase in conjunction with the offer that you have found.
Add the items to you basket.
When you are at the checkout you have the option of applying a code, apply this and then continue with your purchase.
Not happy with your bike? Not a problem.
Although the company strives to make every single customer happy, they know that sometimes an item will have to be returned, that is why they have tried to make the returns policy as simple and quick as possible.
Goods can be returned up to 30 days after purchase for a full refund or exchange. If returned after these 30 days, then it may be accepted but you will receive a credit note to the value of the product rather than a refund. In order to retune an item, it needs to be unused and in the original packaging if possible. When packaging, be sure to include a copy of your receipt and a covering letter explaining why you are returning the item. Unfortunately, Merlin Cycles does not cover return postage costs.
The website provides a returns form which is the best way to send back your item, as it gives you full and clear instructions. Send your items to the following address:
Merlin Cycles Ltd
A4 Buckshaw Link
Ordnance Road
Buckshaw Village
Chorley
PR7 7EL
If you have requested an exchange and the item you want is out of stock, then a full refund will be processed instead.
Get your item in no time!
Postage for orders that are over £10 is completely free in the UK, with the exception of bikes and hand built wheel, which will incur a cost. The cost of bike delivery is £29.95 and the cost of hand built wheels is £6.50. This is due to the insurance cost on the higher priced goods, but this is still a subsidised price.
Merlin Cycles aims to dispatch all items within 24 hours of recipient of the purchase. In most cases, if the order id places before 2.30pm, the order will be dispatched the same day. All small items are sent 1st class via the Royal Mail, with recorded delivery. This service has a next day delivery success rate of 90%. Larger items will be posted by next day courier service, which also has a next day success rate of 90%. Bikes are shipped with a delivery time of 48 hours, however this may be slightly longer if the bike is being delivered to a more remote location.
The delivery of custom made bikes and wheels will also be longer due to the build time.By getting Merlin Cycles discount codes you save money.
As an alternative to Merlin Cycles, you can get try cycles from Evans Cycles.