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About Jules B
Since their initial opening back in 1984, they have won a number of awards such as the Drapers Magazine’s “Best Independent Fashion Store” more than once; they have actually won it four times in total so far. One of the main reasons as to why they have found such a great degree of success is because of the fact that the company is always looking for ways to develop themselves further by expanding and taking advantages of places where others have only tried but failed.
Jules B are not afraid to make daring moves. This has been shown to us time and time again but this was particularly the case when the company decided to invest in their website in a time where a lot of businesses were not fully aware of how powerful the web presence of a company could be. The risk clearly paid off for Jules B as they have their website up and running and it is forever making advancements that are nothing but beneficial for them.
Jules B offer customers an extensive range of clothing, that is only designer by brand, and customers can find what they are looking for whether they decide to go into the store or if they are shopping online.
The Jules B Experience
Their online team is 100% devoted to ensuring that any of Jules B’s customers are given the best shopping experience possible to live up to some of the big name brands that the company associated with. Some of the fashion designers include Westwood, Hugo Boss, Paul Smith, Vivienne, McQ Alexander McQueen, Barbour, Armani Jeans, Alexander Wang and Canada Goose. Those are just some of the main players who are involved with creating the event that is shopping at Jules B.
They pay such close attention to the amount of detail to their products across every single one of their stores from the smallest things such as the way the clothes are packaged for you to the interior desings of the stores and even providing a Jules B sale every once in awhile. The customer service aspect to the business is something that they are also very proud of, it is available to customers in store or online where you will can contact a member of staff directly if you have any queries. Their members of staff will be present in the stores between Monday and Saturday so you can speak to them in person for a more personal touch.
Another one of the ways that customers can reach Jules B is by sending them emails, the company is completely dedicated to making sure that any emails they receive from customers are responded to within 24 hours.
As we mentioned before, Jules B had established a pretty strong web presence as soon as they could and as a result, they have found the best and most unique ways of ensuring that their customers’ experience when shopping online is just as exciting as it would be if they were to go into the stores. Every single complaint of query that is made is taken very seriously by Jules B and they will make it their priority to aid their customers in any way they can.
Customers are also given the guarantee that all of their transactions are entirely secure as they use the most advanced online security provided by Comodo.
Redeeming a Jules B Voucher Code
You can do this at the checkout stage, just ensure that you enter your code precisely as it appears as there may be numbers mixed with lower and upper case letters. So take the time to get it right otherwise you won’t receive a discount. You can find the discount code section below the subtotal price for your item and customers also have the option to pay with their card, with Paypal or even Amazon so you are given a wide range of choices to decide what’s the most suitable way for you to pay for your product. A Jules B student discount code can also be applied at this stage.
For customers who live in the UK Mainland and who order through DPD, the following delivery options are available to them:
●Next working day delivery - £4.50 for orders made before 1pm.
●Before 10:30am next working day - £14.99 for orders made before 1pm.
●Before 12pm next working day - £9.99 for orders made before 1pm.
●For a nominated day of delivery, between Monday and Friday, it costs £4.99.
●Saturday and Sunday deliveries cost £8.99 if orders are made before 1pm between Monday and Friday.
The only Jules B free delivery option is for those who want to do a click and collect where they come into the store to collect the item that they had ordered online at no charge apart from however much the product cost them to purchase. If you decide to order through Royal Mail, you can track your delivery for £2.80 and it would take one or two days to arrive to your address.
Jules B Returns and Exchanges
If customers are not completely happy with their item, you can return it to the company for a refund or exchange provided that you return your product in pristine condition. Take note of whether or not you used a Jules B discount code as you would be refunded the amount it cost you with the promo code applied. As long as all the packaging, labels and the actual item is in good condition, you should have no problem receiving a refund through the original payment method that you used to buy the product. You can send your items back to Jules B through either Royal Mail or CollectPlus and it is your responsibility to pay for the delivery fees.
For anyone who wanted to exchange an item, all you need to do is fill out the exchange form to specify your request for the product that you want to exchange your one with. You should include this form in the return package which must be completely sealed and in good condition.