Their central store where their main base of operations is run from is situated in Yorkshire where the third generation of the family-owned business sell their goods to customers but they also take pride in knowing the fact that they are also selling items online through the internet. This is also an opportunity for them to offer their customers offers like a Go Electrical discount code. One of the main reasons as to why Go Electrical are in the position to be able to charge such great prices for products that are of a high standard is because they are a part of one of the most well-known groups out there for "buying and selling electrical goods". The name of this particular group is CIH, which stands of Combined Independent Holdings but it doesn't end there. They are also members of a number of other groups such as the Electrical Retailers Association, so the majority of the products that they offer are at very low prices compared to many other electrical goods stores and on top of this you can use a Go Electrical discount code.
Go Electrical has a devoted team of sales representatives who are there to aid you in any way possible, whether it be any issues with your products or just some general information about electricals. Their website has a ton of information that has proven to be very useful amongst customers but if there is something that you can't seem to find on their site, don't hesitate to give them a call. Like we talked about earlier, this company only hires staff who are well versed on electrical topics, they can even take it a step further and give you some guidance on what some of the best items are and which ones work the best together. They like to give off the impression that they are a company who is welcoming to absolutely anyone by encouraging them to come down to their store and take a look around.
Redeeming a Go Electrical Discount Code
People who have a discount code that is valid can use it on orders of all sizes to get even better prices on high standard items. However, they cannot be used to get discounts on any delivery fees, also, you should ensure that you enter your code as accurately as possible including whether it includes upper or lower case letters.
Delivery and Shipping Options
For all of the orders that are made, you, or a neighbor if you are not around, needs to sign for the parcel, or you can have them send the order to the address where you work if you know that you are not going to be home for the expected delivery.
Customers are able to track their Go Electrical delivery via email where you are sent a code but for the majority of the orders being sent out, they are usually at the customer's' address within two working days. However, this heavily depends on the type of item that you have ordered because it is sometimes handled by an external source in which case the time of delivery will have to be arranged directly with them. For any of the orders that are made with products that are larger, it may take three days for it to arrive so the company would urge you to remain patient for your delivery. The maximum amount of time that you should have to be waiting for your delivery is 10 days, if it has been more than this duration of time and you still haven't received your order, contact the company and let them know what has happened so that they can sort out the situation.
When it comes to the cost of deliveries, it is free for those who are living in the UK Mainland however people who are living in the following locations may be charged extra fees:
● Isle of Wight.
● Isle of Man.
● Isles of Scilly.
● Republic of Ireland.
● Channel Islands.
Customers who are looking to purchase larger items, such as washing machines, fridges and so on, should call Go Electrical to be quoted on a delivery charge that is fair and accurate. A personalized delivery service is also now an option but only for people living in certain areas of the UK, it is a free delivery service which is only carried out by two workers where they can unwrap the product for you to have an inspection about the quality. The product can also be set up for you and the two delivery workers can even take out old items that you are going to replace with the new one that they have delivered.
Returns and Exchanges
If your order has already been dispatched and you wish to cancel it, you can do so provided that it is done with a 14 day time period of you buying the product. Customers should take note of the fact that any item they deliver back to Go Electrical that has no fault is there responsibility to cover the cost of delivery. You may need to provide a receipt to show whether you used something like a Go Electrical discount code on your order.
Any of the manuals or accessories that were included with the product need to be included and the item needs to be in good condition and in its original packaging. If the items that they receive cannot be sold on again due to a deterioration in quality, Go Electrical don't have to accept your return.
