The Craft Company takes great pleasure in decorating cakes for their customers however they also encourage them to bake cakes of their own by selling products such as cake decorating equipment, cake boards/boxes and ingredients and baking tins. You are even able to take advantage of a Craft Company discount code to receive fantastic prices on these products.
They are one of the UK's leading retailers when it comes to cake decorating as they offer all of the supplies and equipment you could possibly need when making cakes. They also cater to different events, whether it be a wedding, or a birthday, they provide you with everything that you need.
A ton of helpful section are open to customers on their website where they give out information about decorating cakes and advice for people who feel as though they are a little inexperienced when it comes to cakes.
Redeeming a Craft Company Discount Code
This company wants to be able to give their customers some great products at prices that they can afford, which they have managed to do, but they have also decided to take it a step further and offer their customers coupon codes. When they are applied, you are able to get products at reduced prices and it's super easy to do.
Once you reach the checkout process, all you need to do is enter your code and you're good to go.
Delivery and Shipping Options
For people who are living outside of Europe, they will not be able to have items delivered to them as there is currently no option for them to choose from but those who are able to receive orders can benefit from Craft Company free delivery on certain orders.
When you are making a delivery through this company, they do require some information from you beforehand such as what should be done if you are not present when the delivery arrives. If you do not specify anything, they will take the products back with them and schedule another delivery for another day or you can tell them to leave it with a neighbor or give them a safe place to put it.
You can enter all of the relevant information in a section provided in the checkout stage where it says âdelivery instructionsâ. Once you have given the instructions to the company, it is up to you to make sure that what you have told them is going to ensure the fact that you end up receiving your products in good condition.
Also, if you know that you are going to be at work during the delivery scheduled hours, you can have the company send it to your work address. You would need to ensure that you do not tick the box that states the order will be delivered to your billing address and instead, enter the address of your workplace.
Customers who are in the UK have the following delivery options available to them:
If you want your order to be sent to you within the shortest amount of time possible, the next day delivery service is the option that you should choose as it allows you to receive your items the following working day. Make sure to click on the express courier service and it has to be before 3;00 pm and if you picked this option on the weekend, your order will be dispatched on the Monday and sent out on the Tuesday of that week. Between 8:00 am and 6;00 pm is the time frame in which you can expect to have your delivery.
The 1st class delivery option means that they will aim to have your product dispatched on the same day as long as you place your order before 3pm however this does not necessarily mean that your order will arrive to you the next working day. The majority of orders placed through the 1st class delivery option will be with you the next day but if you wanted to 100% guarantee this, the better option would be the next day express delivery courier service.
Note, that if you used something like a Craft Company promo code, it wouldn't affect the delivery cost.
The amount that is costs for customers in the UK to have their items delivered varies depending upon where you live and the weight of the order. If you chose the super saver, 1st class or Saturday delivery services, you would find that the prices of delivery differ quite a bit depending on the weight of your order but if you ordered through the economy service, you would be charged £6.50 no matter the weight of the items. £8 is the delivery cost for the express delivery option, again, the weight does not affect the prices for this service.
When it comes to international orders, they offer their delivery services to many of the European countries but for those residing outside of Europe, they are currently unable to receive orders but you would still be able to apply thing like a Craft Company voucher code.
Returns
Refunding an item is a simple process, you just to make sure of a couple key things. One of the most important factors being that the product you are returning has not been used, the other one being that the packaging you send it back in must be the same packaging as your order arrived to you in.
You have up to 14 days to get in touch with the Craft Company to let them know that you want to return an item and you must also have a receipt to confirm the date that you made your purchase. If you used a Craft outlet coupon code, take this into consideration as they will refund you the exact amount you paid for your order.
It may take some time for them to process your returned item but they will contact you to let you know when it is completed and you can expect your refund to be with you shortly. Customers should also be aware that any items that they have customized will not be eligible for a refund.
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