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About Big Green Smile
Striving for good service, the team at Big Green Smile aim to make the shopping and buying experience easy and stress free, with a customer service team always on hand to answer any questions that you may have about the products, returns or deliveries. The company also regularly supply BigGreenSmile discount codes to allow you to save a lot of money when buying their products.
Their Story
Big Green Smiles foundations started in a very unique way. In 2006 there was a hosepipe ban due to a huge summer drought! Therefore the founders of the company decided that it was the perfect time to start saving the planet and encourage people to start saving water by selling water saving devices for the home. This really took off, so in 2007 the committed to the business full time and had to move to a bigger warehouse, as although the water saving devices were a real hit, the UK population wanted more.
The business owner found that although organic produce was easy to by on the high-street, there was a lack of this service online, which was when Big Green Smile launched in 2008, getting a huge warehouse in Langley. In the first 18 months the company had expanded to sell over 1500 products! In 2012 the company opened in France, Germany and the Netherlands, and are still developing with lots of new surprises in store for its customers!
Free Samples Galore!
Everyone loves free samples, there is just something exciting about getting something to try for free either in store or through the post. Luckily Big Green Smile provide this service, with the option to choose 2 free samples with your order when you spend £10 or more in their online store. The website provides a large selection of items that you can choose from, and these will be sent neatly with your order for no extra cost. Just a little bonus! Why not also check out to see if there is a Big Green Smile promotional code that offers even more free gifts?
Special Offers and Surprises
There are constantly special offers showcased on the website, with a whole page dedicated to these money saving options. Some of these offers include buying one product and getting a free gift, buying a product and getting a second free or at a discounted price, or just simply money off! There are so many offers available on the site that there is even a search bar on this page so that you can find the deal that is right for you. These are always changing, so make sure that you check back regularly, as chances are there will be something there that there wasn't before.
Big Green Smile also offer their customers the chance to save even more money by using a Big Green Smile discount code. These BigGreenSmile coupon codes can be found on a range of websites, so it worth having a good look around until you find the best one.
Once you have fond the BigGreenSmile promotional code that you want to use, simply enter it at the checkout process to see your total bill go down instantly.
Now quibble Delivery Service
Big Green Smile promise to send of your order as soon as they can, if orders are placed before noon, then they will be despatched the same day. If placed after 12, or on a non working day, then the order will be dispatched the next day. As soon as your order has been dispatched, then you will be sent a notification email containing all the information you need to track your order, so you will know exactly when it will get to you. This is especially important as all deliveries will need to be signed for, so someone will need to be present at the delivery address.
Delivery charges start at £5, or if you spend over £50 then it will be completely free of charge, as long as the address is in the UK mainland. For overseas delivery, the price will vary depending on the weight of the items, and a full list of deliverable countries are available on the website.
A quick tip to be aware of is when looking for the delivery option that you want to use, make sure that you have checked for any Big Green Smile discount codes, as these are often available for delivery services,
Gift Wrapping Service
Why not make use of the Big Green Smile gift wrapping service, only costing you an extra £3.95. It will also come with a unique hand written message and a delivery note, making sure not to include the price. All gift wrap is made with Lokta paper, which comes from the Lokta plant, found in high altitudes such as the Himalayas and it in abundance. Harvesting this helps to pay the people living in Nepal, who may not otherwise have found work.
Returns and Refunds
For any reason that you are not happy with your purchase, Big Green Smile provide a 60 day money back, or exchange guarantee. Simply get in touch after 60 days and the customer service team will be happy to help you arrange a refund or exchange of your items. When getting in contact with the team, either through email or phone, make sure to include your name, order number and reason for return.
The free post return address is as follows:
Business Reply Licence Number RTSU-HHKU-USTX
BigGreenSmile.com
57 Hill Avenue
Amersham
Buckinghamshire
HP6 5BX
It is important that the item, unless it is faulty, is in a re-saleable condition. Therefore in its original package with the original labelling.
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